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** Disclosure: None of the client testimonials have been compensated in any way for their comments. All clients on this page have given their permission to post their comments and personal information. Feel free to email any of these people for further comments or questions about their experience with our company.
June 1, 2007
Our best experience in Costa Rica goes to Diego, Oscar and Dean from
"Rent a 4x4 in Costa Rica". Diego waited at the airport for us over 2 hrs as our flight was delayed. He then drove us to Grecia where we needed to be. We would never have gotten there by ourselves. Then he even helped us select a hotel and negotiated down the price. How is that for service? He also gave us a cell phone fully charged and ready.
They gave us all kinds of tips and information about the area.
A few days later we called Diego again asking him if he could take us back to San Jose.
He was not available, but called Oscar, another employee, and Oscar drove us back
to San Jose even though his work day was over.
Both Diego and Oscar spoke highly of the company and how proud they were to work
with the team. To top it off, Dean gave us a discount for the days we didn't use, since we returned earlier to North Carolina.
Our 4x4 tires were new as well as the brakes. You definitely need those in Costa Rica.....
Our thanks to the 4x4 team. My comments are being made "con gusto" (with pleasure).
I am absolutely speechless at the level of your customer service at 4x4. Words hardly express our appreciation. Their services were almost surreal!
They were simply the best. An extremely efficient team!
Maria & Ben Forbes
212 S. Church St. Suite 202
Greensboro, NC 27401
Phone - 336-373-7245
euskadi@infionline.net
May 15, 2007 "The cell phone worked great and turned out to be very useful. I
would say it is a virtual necessity for independent travelers in Costa Rica
to have one. The unlimited minutes you offer are a real bargain that would
be hard to find (in fact impossible as far as I know) with other rental
agencies. For example Toyota rents a cell phone for a similar rate, but
has a big charge per minute on top of that. Your international calling card
worked perfectly too, and again is so much cheaper than the alternatives
available. It is easy to rack up $35 in just a few minutes with some of the
other international calling options. Finally, Diego's service at the airport
was prompt, courteous and efficient" -- John Reid Halifax, Nova Scotia, Canada johnreid@accesswave.ca May 30, 2006 Hi Dean, I would like to thank you for your excellent service on our recent rental. The whole trip was hassle free, and we will for sure give you a call on our next trip down (maybe this December). We will also recommend you to all of our friends when they come to visit Costa Rica. Thanks again, and tell Diego we were very impressed with his service as well. -- Kent and Beki Peter 6397 High Drive
Morrison, CO 80465 Phone: (303) 697-1980 Email: hkpeter@ceandi.com
Dean, June 5, 2007 "This was our second time renting from you, and again everything went smoothly. We had a tiny glitch but it was handled efficiently by Diego and your mechanic, and we have no complaints." "We look forward to renting from you again next January." Best regards, Christine Greenwood, 3 Valentini Ave., Holland Landing, Ontario Canada, L9N 1H9 tel. 905-895-8349 cgreenwood@globalserve.net
May 4, 2007 "Dean: Just a note to comment on your excellent organization!
We had a great trip and the two Suzuki's 4x4's performed very well
hauling 6 passengers and extensive luggage across some difficult
terrain. The cell phones we rented were indispensable. Your employee Diego handled our small problems with ease
and your readiness to deliver a 4x4 across the mountains was
appreciated.
We would use you again if the opportunity presents itself. We'll send you some more business." -- Leland Kreid 7650 Marion Drive
Harbor Springs, Michigan 49740 USA
Phone - (231)526-6036
Email: lkreid@charter.net
January 27, 2007
"Hi Dean, just want to Thank-you again. The process in which you rent 4x4's was not only very efficient but also prompt and worry free. I will be sure to recommend your service to all my friends which will be visiting Costa Rica. I will also be returning next year, and I will also be doing the same. Thank-you"
-- Lorraine Irvine
294-9 London Road
Sarnia, Ontario N7T4W1 Canada
Phone - 519-332-3210
Email: rainycc43@hotmail.com
Oct. 7, 2006
Dean,
The 4x4 car worked out great for us. Diego is a huge asset. He showed up quickly when the battery was dead. Thanks for great service!
-- Dr. Mark A. Bishara, MD
Department of Surgery
Morristown Memorial Hospital
100 Madison Avenue
Morristown, NJ 07960
Office: 973-971-5678
Cell: 469-644-2284
Text pager: 877-586-5929
Email: drop24u@hotmail.com
August 29, 2006
The Tracker worked out very well. We needed the ground clearance to follow the realtors into some of the property, homes and condos they showed us. It is perfect for getting around potholes on narrow roads.
Renting from you and avoiding the hassle of standing in lines at the airport is another real plus. I much prefer having the vehicle delivered to the hotel, rather than driving out of the airport behind other tourists who have no idea where they are going. Also having a cell phone with your long distance calling card, with the 4x4, is another real plus and stress reducer.
-- Gerard Fowler
Attorney-Arbitrator-Mediator
1349 Grant Road
St. Louis, MO 63119
Phone: 314-962-1630
August 11, 2006
Hi Dean, thank you for the 4x4 car while I was in Costa Rica, everything was perfect, your staff as always was very nice and professional. Its not easy to please everybody, but I think you're doing your best to keep your customers happy. I'm one of them.
Thank you once again. {Repeat Client}
-- Adriana Jenkins
777 West Middlefield Rd. #202
Mountain View, CA 94043
Phone: 650-248-8053
Email: adriana_jenkins@hotmail.com
August 19, 2006
"I Really appreciate your service. One thing that I like is that I do not stand out as a tourist when renting one of your GEO Trackers. They {Ticos} think I live here or that a Tico is driving. Helps with security if I am not targeted as tourist. It is better. I will need your services in the future, probably next February.
Thanks,"
-- Charles Scott Curtis
125 Alta Vista
Sedona, AZ 86351
Phone: 928-853-0949
Email: Scott.Curtis@ElPaso.com
August 25, 2006
"I was a bit hesitant at first about renting from someone other than the "big guys" as we had always done in the past but our experience was hassle free and the price far less. The representative was there holding a sign with our name, the car was in the airport parking garage and we were on our way in 10 minutes. Drop off was even easier!"
-- Harry Heist, attorney at law
Florida
Phone 1 800 253 8428
June 30, 2006
Dean,
"Feel free to use us a reference. We're having a great time. The GEO
and Phone(s) are working out great. "
"... we've been traveling through Costa Rica now for almost 2 weeks in one of Dean's 4x4 GEO Trackers. "Knock on wood" it's been just fine.
... we'd been in a tracker before and knew it for what it is and is not. Luxury it's not, reliable and economical it is.
At the risk of sounding like one of Dean's relatives, I must add. When we got to Guanacaste, I was disappointed with GSM cell phone coverage. I contacted them in the evening and they delivered me a TDMA Cell Phone the next day. I expected they'd want the GSM phone back. But was pleasantly surprised when they offered to let me keep both at no extra charge. I doubt Avis or Budget would do the same.
Another point you may want to consider. When you're riding around in one of these Tracker you look like a local, not a bad thing when in a foreign land {safety}. Try pulling that off in a late model Lexus.
Would we buy a GEO Tracker? no... Rent one {4x4 GEO Tracker} to putz around for a month at a bargain rate, sure."
-- Rick Delgado
Georgetown, Texas
Phone: (512) 636-7575
Email: rdelgado@mymedicalcontrol.com
June 26, 2006
Dean,
Thank you for the 4x4 GEO Tracker and cell phone
we rented from you while in Costa Rica. Diego was
very efficient and professional, we will definately
recommend your service.
Sincerely,
-- Chet and Trish Ohrt
1951 Sand Dollar Lane
Vero Beach, FL 32963
Phone: (772) 581-9433
Email: ohrtchet@bellsouth.net
June 20, 2006
Hi Dean,
I wanted to thank you very much for the service. We had a great experience renting from your company and appreciate you having Diego bring us the hardtop {as we requested} We really needed the stick shift when we traveled far south. Thank you again and we will definitely recommend your company and use your service again in the future.
-- Kelly Rockwell
2745 Griffith Park Blvd.
Los Angeles, CA 90027
United States
September 5, 2006
I could not have been more pleased with my experience with Dean and Diego. Everything worked just as they promised. If you want to call back to the states, be sure to listen carefully when Diego explains how to dial long distance using the long distance card (we purchased one for $20, but never used much time).
It is a very secure feeling to have a cell phone in a strange country.
Unfortunately, I left my digital camera in the Tracker when we left. I called Dean when I got home and he said not to worry, they would find it and mail it to me. It arrived yesterday in perfect shape with all my beautiful pictures. I am recommending him to all my colleagues at the University who are planning to visit Costa.
-- Gerard Fowler
Attorney-Arbitrator-Mediator
1349 Grant Road
St. Louis, MO 63119
Phone: 314-962-1630
May 9, 2006
Dean,
"Thanks for setting us up with a soft-top GEO 4x4.. It was fun to drive and perfect for Costa Rica's roads - actually made the driving really fun! Also, I forgot the guy's name that works for you {"Diego"}, but he's very nice and punctual and I enjoyed dealing with him.
I tell people about Costa Rica all the time ... and I will definitely include you...."
Thanks!
-- Barry Allen, Attorney at Law
PO Box 26051
Columbus, OH 43226 USA
Phone - 614-783-1100
April 12, 2006
Dean,
"Thanks very much for the car. Everything went smoothly and
the car was perfect for the trip."
-- Shane Harvey
Amsterdam, Netherlands
shanisamis@yahoo.com
April 11, 2006
"We just wanted to let you know how happy we were with our GEO Tracker rental, and hope that you found it ok at the airport!! We were especially impressed with your service when we complained about the air-conditioning not working properly; how quickly you responded, and how quickly we received the vehicle back again.
Also, we couldn't believe how smoothly the pick-up went at the airport, and our thanks go to you and your courteous staff. We plan on renting from you again next February."
Regards,
-- Christine Greenwood
3 Valentini Ave.
Holland Landing, ON L9N1H9
Phone: 905.895.8349
cgreenwood@globalserve.net
April 6, 2006
Dear Dean:
"Working with you was straightforward and hassle free. Your representative Diego, met me at the airport on time and had my 4x4 vehicle, cell phone, and paperwork all ready to go. It could not have been easier! The 4x4 was clean, full of gas, and in good mechanical condition. The cell phone worked great! Diego met me for my departing flight and even helped me off-load my luggage. No muss, no fuss. This was a very smooth and cost-effective transaction that I would recommend to anyone."
-- Louis Montgomery
Benfotiamine.Net, Inc.
Lake Worth, FL 33467
October 30, 2005
Dear Dean,
Thanks for everything. The car and the cell phone both worked great (I LOVED how that little GEO handled!).
Things went really smoothly. Next time I have to rent a car & phone, I know where to go. Thanks again you guys!
-- S. Nelleke
Omaha, Nebraska, USA
dne2@prodigy.net
March 8, 2006
I went to Costa Rica on a business trip, exploring areas of the country for real estate opportunities. I saw the ad for
"Rent a 4X4 in Costa Rica" in the AM Costa Rica newspaper and went to the web site for more information. It appeared to be a valid operation, so I made a reservation and hoped for the best.
My experience with your company and your staff was excellent. You met me with the car at my hotel in San Jose at the exact pre-arranged time. The car, a late model 4x4 GEO Tracker, was clean and had a full tank of gas. They gave me a short orientation about the car, licensing, emergency procedures and the option of enjoying driving without the canvas top. Over the next ten days I traveled along the Pacific coast and in the Central Valley. The roads are challenging, at best, in many of those areas, but the GEO managed very well and was fun to drive. At the completion of my trip, we arranged the return of the vehicle and, again, everything worked according to plan.
I expect to make more trips to Costa Rica in the future and will look forward to enjoying your services again!
-- Ray McCoy
611 N Wymore Road, #100
Winter park, FL
March 9, 2006
Dean,
Thank you for getting us the Tracker at the airport for pick-up and the ease of drop-off really reduced the anxiety of airport departure. Your low cost rental made it possible to have a vehicle for our entire stay (35 days) in Costa Rica. Without your rental our budget would not have allowed for any other 4x4 rental vehicle for the entire stay and our mobility would have been drastically reduced. The Tracker was reliable and fun to drive and took the "not so smooth" roads of Costa Rica well.
Your company was a big part of the complete success of our vacation! We really enjoyed the Tracker and it was excellent for gas!
Thanks again for getting us the automatic
it was a great help with a bad leg.
Thanks,
-- Charlie & Cathy Sullivan
56 Dark Entry Rd
December 2, 2005
Dean, Allison certainly felt welcome when she arrived in Costa
Rica and was greeted by a person with a cell phone. Thank you for helping us to stay connected with Allison and her friends while they are in Costa Rica. Please look me up the next time you come to Moorhead City. Thanks again.
-- Willie Burns
Morehead City, North Carolina, USA
wburns2@ec.rr.com
April 19, 2006
Dean,
Greetings from Florida...I just wanted to send you a quick note to thank you for a wonderful rental car experience in Costa Rica.
Diego was extremely professional and patient....he explained everything very well, and our 4x4 car was great!
I left your information with a friend who has 4 beautiful small homes (not cabinas) he rents in the San Martin Sur area of Punta Dominical. He will probably send you some business over time as renters will ask about cars etc.
Thanks again for all of your help....
-- Merl Pearson
6651 St. Ives Court
Fort Myers, Florida 33912
Phone (239) 768-3992
jessedaniels_@hotmail.com
February 24, 2006
My list of companies and people with whom I enjoy doing business is getting shorter each year. Among those still in the running are one delivery company and one office supply company because they give consistently good, honest service and because their employees are always enthusiastic and respectful.
Topping my list is Dean Krieg with his car and phone rental company in Costa Rica. To sum up my thoughts about Dean I would use the two words "integrity" and "respect". These twin traits seem to have almost died out in the business world of today. Dean learned them in his youth, and he will never fail to exhibit them in present and future businesses. Dean cares about people.
--David Rushton
Titusville Florida.
drushton@cfl.rr.com
February 24, 2006
Just a short note that the 4x4 rental vehicle performed to expectations and the paperwork for entry into Panama was a breeze. Thank you and team for helping make this adventure to Central America everything I expected. Will be contacting you soon for another 4x4 rental.
Thanks,
-- Joe Hunter
jhmail@pacbell.net
Hunter Technical Services
925-228-5012 Office
925-890-9747 Cell
December 7, 2005
The people I know that have rented from Dean, for the most part, have been happy. If there have been problems, they were taken care of promptly, and in most cases, refunds were given.
Personally, I would not want to own a business such as this seeing the horrendous conditions that the roads are generally in {in Costa Rica}. I cannot understand how the business can make money at these rates. I also know people who have had terrible experiences with Thrifty, Economy and numerous other agencies here. In fact, when I tried to rent a car from Thrifty two weeks ago, they asked me for a $1500 deposit. Those of you who know me can guess what my response was.
-- Randy Berg
Grecia, Costa Rica
mwqp1165@yahoo.com
February 10, 2006
Hey Dean,
Thanks for the great service man. The cell phones worked great and your man let us keep them the extra day we stayed. I payed him another $20 for the two phones for those days. He met us at the airport to deliver the cell phones and met us at the car rental place to pick them up. Completely hassle free! I am so pleased, that I plan on posting my experience with you on Randy's site too.
-- Tim Turner
293 Okeechobee Road, Wilmington, NC, USA 28412
Phone: 910-443-9066
janticon@yahoo.com
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